Usage, Returns and Site Policies

Privacy

Any personal information you provide to us on our website when you register or purchase concert tickets, (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. Your personal information will not be shared with anyone. We will not sell, rent or share your email address with others for them to send you unsolicited email.

Security

The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Stove Monkeys. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

• The “http” in the web address will be replaced by “https”
• Depending on the browser, you may see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.

Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the Stove Monkeys website. If your browser does not support SSL, you can get an upgrade at Microsoft’s or Netscape’s home page.

Returns

Our shirts are made to order like the finest ingredients you would expect at a five star dining experience. With that in mind it is difficult and time consuming to redo orders because of sizing or design issues. Please be patient and know that we will do our best to accommodate but each issue will be handled on an individual basis. Refunds are not to be expected and sizing exchanges may require additional charges. We thank you for your understanding and appreciate your business.

Please send all returns/exchanges to:

Stove Monkeys Office
Attn: Returns
P.O. Box 241362
Little Rock AR 72223

Please note: WE DO NOT REIMBERSE ANY ADDITIONAL SHIPPING COST YOU MAY INCUR WHEN RETURNING OR EXCHANGING ITEMS.