Usage, Returns and Site Policies

Privacy

Any personal information you provide to us on our website when you register or purchase concert tickets, (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. Your personal information will not be shared with anyone. We will not sell, rent or share your email address with others for them to send you unsolicited email.

Security

The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Stove Monkeys. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

• The “http” in the web address will be replaced by “https”
• Depending on the browser, you may see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.

Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the Stove Monkeys website. If your browser does not support SSL, you can get an upgrade at Microsoft’s or Netscape’s home page.

Returns

If you are unhappy w/ your shirt or size and opt to get another one in exchange, download our Return Form. Please include $5.00 for the return shipping cost.

Please send all returns/exchanges to:

Stove Monkeys Office
Attn: Returns
P.O. Box 241362
Little Rock AR 72223

Please note: WE DO NOT REIMBERSE ANY ADDITIONAL SHIPPING COST YOU MAY INCUR WHEN RETURNING OR EXCHANGING ITEMS.